The Opportunity:
Vianai is looking for an experienced Customer Engineer who will augment our human-centered products through customer interaction and proviging technical workarounds. We need you to drive technical changes for our clients and support them as they are brought onboard and up to speed. Our ideal Customer Engineer is hands-on, collaborative, self-motivated, and innovative. We hope you are as excited as we are to create human-centered AI products poised for rapid growth and adoption.
Expectations:
Qualifications:
Preferred Qualifications:
Who We Are:
We are a team of engineers, designers, doers, makers, and thought leaders. We are also sisters and brothers, fathers and mothers, partners and friends. We are curious and creative, confident and humble and we have a passion for what’s next. We believe that when used to amplify our humanity, our technology has the power to do good in the world.
While Vianai is a part of each one of us, it isn’t all of us.
Our company is founded on a culture of trust, empowerment, and respect. We bring our whole self to work — the non-perfect, messy, sometimes imposter, sometimes expert, sometimes vulnerable, and sometimes superhuman self that contributes to what we believe in. We are committed to advancing inclusion, equity, and diversity because we believe that to design more transparent and beneficial AI systems, we need architects of all types. And to us, the more perspectives the better.
Vianai has deep expertise in enterprise technologies and landscapes, business application development, engineering services, design thinking, and cutting-edge AI research. We are a startup, and we are founded, funded and led by veterans of the industry. We think and work like entrepreneurs, but we’ve brought a wealth of experience and expertise that is deeply relevant to our mission and the market opportunity.
About Vianai:
Vianai is a Human-Centered AI platform and products company amplifying the power of human understanding and collaboration together with advanced AI techniques, to drive transformation. Vianai’s unique human-centered approach empowers data professionals and domain experts to leverage causal data science, drive deeper intelligence into decision making and improve business outcomes. Vianai customers include many of the world’s largest and most respected companies in manufacturing, financial services, retail, and aerospace and defense, among many others. The company is headquartered in Palo Alto, California, and has an R&D center in Israel.